Terms

Last Updated: October 30, 2024

At Tessera Design, we believe in creating spaces that perfectly reflect our clients' personalities while protecting their privacy. Just as we carefully curate each design element, we take the same meticulous approach to safeguarding your personal information.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when:

  • Requesting design consultations
  • Creating an account on our website
  • Subscribing to our newsletter
  • Completing our design questionnaires
  • Communicating with our team
  • Participating in our surveys or contests

This may include:

  • Name and contact information
  • Property details and photographs
  • Design preferences and requirements
  • Project budgets and timelines
  • Payment information

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and device information
  • Browser type and settings
  • Website interaction patterns
  • Referring URLs
  • Session duration and timing

1.3 Third-Party Information

We may receive additional information from:

  • Property records and databases
  • Credit reporting agencies
  • Professional references
  • Social media platforms (if you connect them)

2. How We Use Your Information

2.1 Primary Uses

  • Delivering our design services
  • Processing payments
  • Communicating about your project
  • Sending requested materials
  • Improving our services
  • Managing your account

2.2 Marketing Uses

With your consent, we use your information to:

  • Send our newsletter "The Composition"
  • Share portfolio updates
  • Announce events and promotions
  • Provide design tips and inspiration
  • Feature project case studies (with explicit permission)

2.3 Analytics and Improvement

We analyze collected data to:

  • Enhance our website functionality
  • Optimize our design processes
  • Improve client communication
  • Develop new services
  • Train our team

3. Information Sharing

3.1 Service Providers

We share information with trusted partners who help us:

  • Process payments
  • Host our website
  • Manage email communications
  • Analyze website traffic
  • Provide customer support
  • Execute design projects

3.2 Legal Requirements

We may disclose information:

  • In response to legal requests
  • To protect our rights
  • To prevent fraud
  • To comply with regulations
  • During corporate transactions